Collection of Personally Identifiable Information (PII) and other information
While using our website for certain activities, like creating a new account or placing an order, we may ask you to provide your personal information. This information can be your name, address, phone number, email address, PIN code, etc. While some of the information required is mandatory, some of it can be termed as optional. You can either provide the details or opt not to provide any information at all. In the case of the latter, you will not be allowed to engage in the desired activity.
In case you are placing an order, we may ask you to share credit/debit card details and save them for future use. You will also be provided with Net Banking facilities. Based on your usage, we may access some of your information. We use this information shared by you to provide a smooth, secure, and customized experience. This may also include the URL of recently visited sites, URL of the site you will visit soon after, computer browser information, and IP address. We review the Personally Identifiable Information (PII) to understand customers’ interests and preferences and utilize them to improve our marketing strategies.
In case you use our website to share product details to another person or place orders through voice mail, we may save any such information to resolve disputes and troubleshoot issues.
If you send us emails or post messages on our website, we may save all the information in a file specific to you.
You can go through our website for free without disclosing any information, although certain activities like placing an order require registration and disclosing personal information. We may also use your personal information to understand your interests and send offers accordingly.
Use of Demographics / Profile Data / Your Information
Your personal information is used to provide you with the best service and enrich your experience, resolve disputes, and identify problems, understand visitor traffic, and improve performance. Your details are also used to protect you from fraudulent and criminal activities and impose our terms and conditions.
After agreeing to the terms and conditions, you acknowledge that we will have access to your contact list, SMS and location, etc. Certain products/services provided by us or our affiliates or our lending partners, require the eligibility criteria, and to check that, we may ask you to provide your PAN Card and KYC (Know Your Customer) details. Access to your personal information is in accordance with the applicable laws. By accessing these details, we can understand the customer’s behavior and improve our performance. However, withdrawal of consent might affect access to these products/services.
We may also use your IP address to identify issues with our website and take necessary measures. To better understand the customers’ preferences, we may ask you to complete online surveys that require details like personal information, contact details, email address, ZIP code, date of birth, and other distinctive details like your interests, lifestyle information, and purchasing behavior. While we may use this information to enhance our services, you are given full authority to deny any information.
Sharing of personal information
Unless opted out by you, we may share your personal information with corporate entities and third-party service providers. These third-party service providers help us in the fulfillment of your order, deliver packages, track individual interests, or to comply with a legal obligation. We may share your details with third party affiliates for better performance and customer satisfaction but none without your consent. We do not share your information for the third party’s promotional needs.
Links to Other Sites
Your security is our priority and therefore we follow strict guidelines to protect your information against unauthorized access. Your Personally Identifiable Information (PII) is kept safe in a server secured by a password. If you wish to alter or add any information in your account, you can do so by safely logging in to your account using the password. We forcefully suggest you not to share your password with anyone for security purposes. We at KashiMart take every appropriate measure to protect the loss and misuse of your personal information.
If you are not interested in receiving emails regarding the marketing and promotional communications from us or our partner affiliates, you are free to opt-out.